This project is an object lesson in how an architect can bring a huge amount of added value to a client who has very little money. Despite the toughness of the suburban site, this is a relaxing and inspiring place to be in and is a superb refuge for the traumatised women who visit the centre. The centrepiece of the design is the suite of counselling rooms, with curved bay windows clad in timber shingles. These bays form shell-like window seats that both face into the room and provide oblique views out. Through the middle of the plan there is a sinuous timber wall, housing plenty of storage and a kitchen, running past the counselling rooms and leading to a light and airy office.