RIBA for clients

At the beginning of his presidency Stephen Hodder MBE set up the Client Liaison Group, chaired by Nigel Ostime, to understand clients’ perceptions of architects and the value they bring to the project team.

In an ongoing initiative, evidence is being gathered through roundtable discussions and interviews. Clients from different key sectors are asked questions such as:

  • How do you view architects and architecture?
  • Where can architects add greatest value?
  • Where does responsibility for design quality sit?
  • What roles do you see your architects performing?
  • How will current forms of procurement develop in the future?
  • Do architects’ fees reflect value?

The key sectors include contractor-led procurement , housing and retrofit, with more to follow.

Findings will be communicated to members through this website and a series of articles in the RIBA Journal.

Ultimately, the aim is to identify the tools that architects need to improve their service to clients.

Tell us what you think at clientservices@riba.org  or discuss on LinkedIn or Twitter. Your feedback is our success.


From the president...

RIBA President Stephen Hodder MBE


'Twenty years ago the architectural profession was reeling in the wake of a deep economic recession and recent existential threats. The then President Frank Duffy commissioned an influential strategic study of the profession that robustly defended the value of architects, setting out a forward-looking, knowledge-based agenda for reclaiming lost ground. Part of the work reappraised our relationship with clients.

At the start of my presidency I found the profession in a similar position. After a traumatising six-year recession, my priority was to reinvigorate the profession much as Duffy had done twenty years earlier. Today’s architects need to reinforce our body of knowledge as the key to safeguarding our uniquely valuable role in society. Part of this process is to listen to how clients’ needs have evolved and respond openly, constructively and inventively. The resulting RIBA for Clients initiative does just that.'

View RIBA's Strategic Priorities