15 May 2014
2:00 PM - 4:30 PM
Gateshead Civic Centre, NE8 1HH
In this engaging, hands-on workshop you will identify and explore how hugely influential non-verbal communication is in all of your professional interactions, for better or worse. You will learn to access a powerful resource state to remain calm and focused when under pressure, while recognising and adapting to key behaviours others use to positively influence your audience and win them over. You will discover the four key modes of responding to a 'negative' message, and have the opportunity to utilise a powerful needs-based model of communication to move the most challenging communication scenario towards a successful win/win outcome.
Speaker: Richard Fallon, Partner, Communicate Now
RIBA CPD Club Members: Free of charge
RIBA /CIAT member: £59 (£70.80 inc VAT)
Non- members: £85 (£102 inc VAT)
Students: £15 (£18 inc VAT)
Book online for individual seminars
Alternatively, you can complete and return the downloadable booking form at the bottom of this page.
RIBA North East