Clear communication: how to get your message across - Chelmsford

Date

July 10 2014 • 2.00pm
to 4.30pm

Contact

Jayne Ransom 01223 566285 jayne.ransom@riba.org

venue

Michael Ashcroft Building, Anglia Ruskin University, Bishop Hall Lane, CM1 1SQ, Chelmsford

Tickets

Adults: Non Members: £102 (£85 + VAT)
Concessions: RIBA Student Members: £18 (£15 + VAT)
Members: CPD Club Members: one delegate inc in club ticket RIBA / CIAT Members: £70.80 (£59 + VAT)

Tickets

Adults: Non Members: £102 (£85 + VAT)
Concessions: RIBA Student Members: £18 (£15 + VAT)
Members: CPD Club Members: one delegate inc in club ticket RIBA / CIAT Members: £70.80 (£59 + VAT)

Many of us are not confident handling these kinds of situations. Differing communication styles can quickly lead to frustration for both parties, resulting in stress, lack of progress and, in worse case scenarios, heated exchanges or open confrontation.

In this engaging, hands-on workshop you will identify and explore how hugely influential non-verbal communication is in all of your professional interactions, for better or worse. You will learn to access a powerful resource state to remain calm and focused when under pressure, while recognising and adapting to key behaviours others use to positively influence your audience and win them over. You will discover the four key modes of responding to a 'negative' message, and have the opportunity to utilise a powerful needs-based model of communication to move the most challenging communication scenario towards a successful win/win outcome.

Speaker: Richard Fallon, Communicate Now

Book online:

RIBA MembersNon membersRegister

Organiser:

RIBA East
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