STAGE 7	
Use	

Job no		
     	
Job Title		
     	
Team members		
     	

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7.1	Client team			
				
7.1.1	Agree the terms of the appointment and how fees will be paid.
There are potential benefits to maintaining an ongoing relationship with the client and this should be considered in negotiating services for Stage 7 work. Such a relationship might well lead to further work in future, either in refurbishment or alteration of the building in question or for other building projects. This opportunity should not be overlooked.
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7.1.2	Maintain periodic contact with the building occupier and/or owner.

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7.1.3	Check to see if the client wishes to undertake a BREEAM In-Use assessment of the building in operation and agree the scope of the service and the fee.
BREEAM In-Use is a scheme to help building managers reduce the running costs and improve the environmental performance of buildings.
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7.1.4	Check if the client wants to instruct a POE exercise and, if so, agree the scope of services and the fee.
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7.1.5	Advise the client of the need to employ other consultants and the contractor.

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7.1.6	Discuss with the client whether it would be permissible to carry out a survey of the building in use some time after completion.
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7.1.7 	Explain to the client the purpose of a debriefing exercise or full post-project evaluation and that their feedback might be a key part of this activity. Discuss to what extent key people in the organisation could be expected to contribute opinions at a meeting. This meeting could be chaired by the architect.
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7.1.8 	Arrange a meeting with key personnel from the client organisation (the building users and maintenance staff). Ensure that you have considered your objectives and what information you want to get from this exercise and have a clear agenda for the meeting.
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7.1.9	Discuss with the client to what extent the managers and users of the project could be expected to cooperate in completing a questionnaire.
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7.1.10	Discuss with the client whether authorised photographers would be allowed access after final completion, for Feedback purposes.
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7.2	Design team			
				
7.2.1	It may well be necessary to form collaborations with building services consultants or others to provide a comprehensive service for Stage 7. You should engage in discussions with appropriate companies to allow you to offer multidisciplinary services where necessary.
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7.3	Other activities			

7.3.1	Carefully consider the activities required to undertake Stage 7 services and agree the scope of work with the client, who may be the building occupier, the owner or a contractor to whom you are providing consultancy services.
Activities to be carried out in Stage 7 should be identified as an additional service and as a separate appointment, so as not to extend the usual liability period, typically six or 12 years after Practical Completion.
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7.3.2	If appointed for this stage, update the project information as required in response to client Feedback and modifications in use.
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7.3.3	Record building performance.

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7.3.4	Consider the desirability of a full Feedback study or a post-project evaluation.

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7.3.5 	Year 1:
• Recalculate capital and revenue target costs at current rates.
• Identify the actual capital costs.

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7.3.6 	Year 2 (and 3):
• Identify/provide data required for the review.
• Agree a programme of meetings.
• Identify the issues, establish causation and consider remedies.
• Contribute to the output reports and recommendations.
• If instructed, implement the recommendations.

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7.3.7	Participate in the BREEAM In-Use assessment process if required.

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7.4	BIM and digital technology			

7.4.1	If appointed for this stage, agree the programme of maintenance and scope of work to
maintain the BIM model.

Information from work carried out during this stage can be invaluable in informing briefs for future projects.

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