RIBA for clients

The RIBA Client Liaison Group, chaired by Nigel Ostime of Hawkins\Brown and including Stephen Hodder MBE of Hodder Associates, was set up to understand client perceptions of architects and the value they bring to the project team.

Client feedback

We are engaging with clients to develop architectural knowledge by listening and learning and feeding back to the profession. The objective is to provide architects with researched insights into the changing needs of major categories of clients so that we can shape our services to better support their outcomes.

We have engaged with some 500 clients so far, gathering evidence through roundtable discussions and one to one interviews.  We have covered contractor-led procurement, housing, retrofit, local authorities, schools, workplace, commercial developers, healthcare, heritage, transport & infrastructure and sport & leisure sectors.

The findings are summarised in a special report ‘Client & Architect – developing the essential relationship’and include filmed interviews by sector.

We are now engaging with a larger number and broader range of clients, centred around a new ‘working with architects’ survey, launched by RIBA Immediate Past President, Stephen Hodder MBE and the broadcaster Kevin McCloud at Grand Designs Live in London in May. The survey was completed by over 900 clients and closed on 29 July. 

The survey findings will be announced at Grand Designs Live and UK Construction Week in Birmingham and at MIPIM UK in October.  They will benchmark client attitudes, inform future RIBA policy, and for the first time gather a body of evidence which will demonstrate the value of working with architects. They will also give valuable insights into what clients want, information that architects can use to improve how they win and deliver work. There are two versions of the survey, one for private domestic consumer clients, and another for commercial clients.

For further information visit the working with architects survey page. 

Follow us on twitter @RIBA #RIBAforClients #workingwitharchitects

contractor clients

Click here: The More for Less Agenda. 

Housing clients

Click here: Creativity, Trust and Safe Hands 

local authority clients

Click here: Reliable regeneration 


Click here: Rise to the challenge


Click here: Working over time

Commercial Developer Clients

Click here: Create Value, Lead, and Follow Through

Healthcare Clients

Click here: Understand the changing context of healthcare delivery 


Astley JMiller
Click here: Protect the past and secure the future...


Coming soon...

transport infrastructure

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Click here: Demonstrate adaptive measures to be competitive.