Building Maintenance

Brian Wood is a senior lecturer in the School of the Built Environment at Oxford Brookes University. He previously worked in the public and private sectors as an architect and surveyor. He was a contributor to Quality in Traditional House Building, published by the Building Research Establishment, and is author of Building Care (Wiley-Blackwell). www.wiley.com/go/construction

Foreword by Professor Jim Smith. Preface. Acknowledgements. 1 Introduction. Arrangement of this book. Problems. Checklists. Maintenance: what is it; what is it for? Definitions. Shortcomings of definitions. Purposes of building maintenance. Context of building maintenance. Political. Economic. Social. Technological. Environmental. Summary. References. 2 Design temptations. Design standards. Design team. Design quality. Summary. References. 3 Maintenance planning. Strategy. What, where, when, how, (and how often), who and why. Why a maintenance plan? What? Where? When? How? Who? Communication. Case study: estate strategy in a UK university. Background. Issues. Proposal. Progress. Assessment. Summary. References. 4 The client. The key decision maker. Reminder: the client pays the bills. Wants and needs. How to determine and differentiate wants and needs. Practical application: example scenario. Seeking advice. When to seek advice? How often to seek advice. How soon to seek advice. From whom to seek advice. Giving advice. Taking advice. Summary. References. Useful websites. 5 Expectations. Functionality. Standards. Overproduction. Transportation. Waiting. Inventory. Motion. Overprocessing. Defects and rework. Other 'wastes'. Customer service. Needs of the future: looking ahead. A worked example - developing a checklist related to expectations. Case study: maintenance delivery in a UK university. Organisational context. Priorities. Monitoring and reporting. Reflection. Summary. References. Websites. 6 Day-to-day prioritisation. Basics. Getting by. Putting off. Maintenance and building inheritance. Heritage. The helpdesk. Today's needs. Tomorrow. Possible future scenarios. Major works. Minor works. The Intermediate form. Capital projects. Revenue works. Capitalised repairs. Planned maintenance. Response maintenance. Checklist application. Budgets, costs and contracts. Contracts. Procurement. Decision making and recording. Summary. References. 7 Deterioration. Weather and climate. Processes. Rain and snow. Damp. Wind. Sun/ultraviolet light. Temperature changes. Durability. Decay. Wear and tear. Projecting from past performance. Data vs. information. Limitations. Functional obsolescence. Case study: a local authority. Background. Issues. Action. Findings. Reflection. Summary. References. 8 Building defects and avoidance. Avoidance of defects. Defects at the inception/pre-design stage. Defects at the design stage. Defects occurring during the construction stage. Defects while the building is in occupation. How to avoid defects. 'Zero defects'. Repair/replace decisions. Specifications. Summary. References. Useful websites. 9 Organisingmaintenance works. Organisation. Direct labour. Specialist contractors. General contractors. Selecting contractors. Procurement. Prices and pricing. Schedules of rates. Tenders and tendering. Contracts. Service level agreements. Case study: innovative building maintenance in a supermarket chain Background. Context. Issues. Findings. Wider application. Statutory requirements. Development control: town and country planning. Building control: Building Regulations. Health and safety: Construction Design and Management Regulations. Work in progress. Supervision. Inspection. Payments. Feedback. Summary. References. 10 Defect recognition and rectification: General. Inspection. Why? How? When? Where? Who should inspect? What is to be done? Recognition. Recording. Reporting. Recognising, recording and reporting condition. Extent. Priority. Rectification. Defect rectification specifications. Execution. Follow-up. Checklist: def