Honesty, integrity and competence, as well as concern for others and for the environment, are the foundations of the RIBA's three principles of professional conduct.
The Code of Professional Conduct has recently been reviewed and overhauled. The new Code is effective from 1 May 2019. For facts and issues which pre-date this document, please see the previous Code which was effective from 2005 until 1 May 2019.
The Disciplinary Procedures have also been amended and updated and are effective from 8 April 2019.
The Code of Professional Conduct is not only a tool for holding Members to account in the event of a complaint against them, it is also a useful resource to assist Members in day-to-day practice: providing information and guidance on key issues.
If you wish to make a complaint about an RIBA Member, first consider contacting the Member directly to try and resolve the dispute. Also consider the alternative dispute resolution options available, including: mediation, arbitration, adjudication.
Also bear in mind that professional conduct complaints do not lead to the awarding of compensation or a financial settlement. Professional conduct cases examine the professionalism and conduct of the Member in question, investigating whether or not there has been a breach of the Code of Professional Conduct.
If your complaint is not about an individual RIBA Member, but instead about a Chartered Practice, please see the Code of Practice.
For more information please contact: firstname.lastname@example.org
For the 2019 Codes and Procedures, thanks must go, in particular, to: David Roberts of The Bartlett, for sharing his extensive research on Codes within the built environment sector; The Edge, particularly for their work on Collaboration for Change; and Simon Foxell for his support, feedback and most recent publication – Professionalism for the Built Environment.