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Help and Contact

​​Help and Contact

Have a question?

Please read through our entry guidelines, RIBA Awards timetable and the FAQs below to help with your submission.

Awards FAQs

I can't login to my account
Please make sure you are either using your previous Awards user account details (email address and unique password) or have set up a new Awards account. Make sure that all email addresses and passwords don't have any spaces before or after letters when copying and pasting. If you have forgotten your password or need to change it click the 'Forgotten your password' link.

If you have not entered the Awards before please be aware that your RIBA Awards entry user details are not the same as your RIBA membership login details.

Can I enter more than one project using the same account?
The user can enter multiple projects using the same user account. A full list of project entries can be viewed on the ‘My Projects’ page.

Do I need to be an RIBA member to enter?
Yes. All projects must be completed and entered by an individual RIBA Chartered Member or Honorary Fellow. The user account can be created by any individual within the architect practice, but the project entry must be assigned to an individual RIBA membership number. RIBA Chartered Practice numbers will not be accepted.

Does our project need to be complete to enter the RIBA Awards?
All RIBA Awards are given to completed projects because to win an RIBA Award the project must be visited by at least one jury. We don’t accept entries of incomplete or conceptual projects due to this rigorous process.

My project was unsuccessful in 2018 - can it be re-entered for consideration in 2019?
If your project was unsuccessful for the first time in 2018, it can be re-entered for consideration in 2019 by a different judging panel. This is providing it still meets the eligibility criteria of being completed and occupied between November 2016 and February 2019.

My project is located in Scotland - can I still enter the RIBA Awards?
Projects in Scotland must first enter the RIAS Awards to be considered by different judges, which includes an RIBA representative and one RIAS judge.

Where do I find the Sustainability form?
The Word document of the 2019 Sustainability form is available in the Sustainability section. This can then be sent to your sustainability expert to fill in, but the figures and text must be input in the online system to complete your entry.

My project is under £1m in contract value - do I have to provide detailed sustainability data?
The sustainability form has been updated, which means projects with a contract value over £1m will have to provide detailed sustainability data. There are elements of the sustainability form that requires all projects to complete, but with optional questions for projects under £1m in contract value. We ask that all projects try to provide as detailed information as possible.

The project hasn't been occupied for one year - how can I provide accurate sustainability data?
If the project has been occupied less than one year, we ask that entrants include the projected figures for consideration in any mandatory data fields.

I can't provide quantifiable sustainability data - can I still enter?
If it’s not possible for your project to produce quantifiable data either because of its size, or because it does not provide climatic enclosure, you must note this and explain the reasons in the ‘Further Information’ field on the sustainability form.

If we choose to submit non-compulsory information in the consultants section, i.e. contact name and email, what is this information used for?
The consultant information is used for the RIBA to contact consultants if we need to verify information. It will also be used by our Regional offices to invite the whole team to awards events if the project is shortlisted.

How will my information be used?
The information provided as part of the submission will be used for RIBA Awards purposes only (unless stated otherwise). Entrants have the opportunity to flag sensitive information as confidential, this will then ensure it is not used for any press or PR purposes.

Why do I have to enter the DOB of the Project Director and Project Architect?
This will be used in judging the Stephen Lawrence Prize. The prize, which rewards the best examples of projects under £1m, attaches a high importance to the role of architects under 40. This data will remain confidential and will not be published.

How do I pay for my entry?
Payment can only be made once all mandatory fields have been completed. All entrants must pay the entry fee by credit or debit card and in GBP sterling. We cannot issue invoices. A VAT receipt is available to download upon payment.

Can I pay for multiple project entries at the same time?
Payments must be made separately for each project submitted, i.e. they cannot be grouped together for multiple project entries, and you must pay the full amount, including UK VAT.

Can I enter a project from outside the UK?
The 2020 RIBA International Awards opens for entries on the RIBA website in July 2019. The current call for entries is for UK projects only.

If you have any further questions about joining the RIBA or are having trouble with your entry you can contact the below teams Monday to Friday, 9am to 5pm:

Awards

Call: +44 (0) 207 580 5533

Email: awards@riba.org

Membership

Call: +44 (0) 207 307 3686
Email: membership.development@riba.org

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